Last updated: August 30, 2026

Information We Collect

When you request a quote or use our services, we may collect personal information including:

Name and contact information (email, phone number, address)
Moving details (origin, destination, inventory)
Payment information for completed services
Communications between you and our team

How We Use Your Information

We use your information to:

Provide accurate moving quotes and services
Communicate with you about your move
Process payments and billing
Improve our services and customer experience
Send relevant updates about your move

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our business, such as payment processors, only as necessary to provide our services.

SMS/Text Messaging

When you opt in to receive SMS/text messages from Blue Dolly Moving & Storage, we collect your phone number to send you:

Booking confirmations and move-day reminders
Updates related to your scheduled move
Quote details and scheduling notifications

Message and data rates may apply. Message frequency may vary. You can opt out at any time by replying STOP to any message. Reply HELP for assistance.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your phone number and SMS consent data will NOT be sold, shared, or distributed to any third parties for marketing or any other purpose. We use your phone number solely to deliver the SMS communications you have consented to receive.

SMS Terms and Conditions

Upon messaging opt-in, the end user agrees to receive messages from Blue Dolly Moving & Storage regarding booking confirmations, move-day reminders, quote details, scheduling updates, and account notifications.

End users can opt out by replying STOP or request more information by replying HELP.

Message frequency varies. Message and data rates may apply.

If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive, or contact our customer support team at hello@bluedollymoving.com or (612) 268-5499.

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, update, or delete your personal information. Contact us at hello@bluedollymoving.com to exercise these rights.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Blue Dolly Moving & Storage
310 4th Ave S #5010
Minneapolis, MN 55415
hello@bluedollymoving.com
(612) 268-5499